Contact & Support

Our team rides the bikes we sell and answers every email themselves. No bots, no scripts.

General & sales

Email hello@ebikewarehouse.com — typically a reply within a few hours, seven days a week.

Order support

Email support@ebikewarehouse.com with your order number.

Returns

Email returns@ebikewarehouse.com to start a return. See the 30-day return policy.

Warranty

Email warranty@ebikewarehouse.com for warranty claims.

Phone

Prefer to talk? Call us at 602-826-6988, Mon–Fri 9am–6pm ET.